Returned items must be booked in with a (RMA) returns number. If you don't have a returns number or invoice number, you will need to ring us or use the pre-sales form to ask for them.

Returns information.
1. Please print this page and include it with your return. Then email it using the submit button below.
2. All items should be returned in an outer box or packaging to protect the manufactuers packaging.
3. In the box above please do not write "as discussed with ******* on the phone" as the person dealing with the return will not be the same person. Details of the problem are needed.
4. Goods must be returned to - Visiondotcom Ltd. Enterprise house, Strathmore Road, Rowlands Gill, Tyne and Wear. NE39 1HZ. UK. Please also put the returns number on the outside of the package.

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